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SCWISP technicians will choose the best location and position for the antenna to ensure the strongest connection. If...
Yes, it is possible for someone to use your internet without knowing your password, although modern security measures...
Many internet woes can be remedied by rebooting your in-home internet equipment. If your SCWISP service came with an...
There is no fixed limit, but: More devices = shared bandwidth Streaming, gaming, and downloads use more data A...
As we service many clients and want to keep all happy, this is usually our time frames. Support repair callouts are...
You may be moving out of range of the WiFi (router). Check your device’s WiFi signal strength indicator and move to a...
In the first instance, you can try: Removing (forgetting) the wireless network from your devices (cell phones and...
Yes, you can take equipment located on the inside or outside of your home with you when moving. If you would like to...
If your internet connection is down, please follow the steps below before contacting support. Step 1: Check for a...
Below are the official contact details for Southern Cape WISP. Please use the correct channel to ensure faster...
Wireless networking (also known as “WiFi”) is the use of radio waves and/or microwaves to maintain communication...
Wireless internet service from SCWISP provides speeds of at least up to 50 Mpbs for downloading and at least 30 Mbps...
Please contact support if: Internet is slow for more than 24 hours You have frequent disconnections The issue...
Quick Checks (2 minutes) Before diving deeper, try these: Restart your router and power supply (unplug for 30...
Here are some reasons Downloads are often slow due to limitations of the server you are downloading from, rather...
Speed test results can vary due to: Wi‑Fi vs cable testing Time of day Test server location Background downloads...
Possible reasons include: Power interruptions Weak or unstable signal Faulty power supply or cable Router issues...
There are several factors that may impact your service quality, including inclement weather and physical...