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Yes, it is possible for someone to use your internet without knowing your password, although modern security measures...
To determine if fiber internet is available at your specific address, contact our support team and they can assist to...
The Fibre infrastructure provider installs the Fibre cable from the road into your home. Once you have placed your...
As we service many clients and want to keep all happy, this is usually our time frames. Support repair callouts are...
There is no fixed limit, but: More devices = shared bandwidth Streaming, gaming, and downloads use more data A...
If your internet connection is down, please follow the steps below before contacting support. Step 1: Check for a...
Below are the official contact details for Southern Cape WISP. Please use the correct channel to ensure faster...
Fibre (also known as Fibre to the home or FTTH) links your home to the Internet via Fibre optic cables that use light...
Please contact support if: Internet is slow for more than 24 hours You have frequent disconnections The issue...
Quick Checks (2 minutes) Before diving deeper, try these: Restart your router and power supply (unplug for 30...
Here are some reasons Downloads are often slow due to limitations of the server you are downloading from, rather...
Speed test results can vary due to: Wi‑Fi vs cable testing Time of day Test server location Background downloads...
Possible reasons include: Power interruptions Weak or unstable signal Faulty power supply or cable Router issues...